Comfort Suites Chicago O'Hare Airport

I had a last minute change in my travel plans and needed a hotel near O’Hare that had airport shuttle service. They had a nice mobile texting feature that kept me up to date on when the shuttle would arrive. The shuttle drivers, both coming and going, were great. I must admit, I was a bit concerned when I entered the lobby. It’s a bit dated and has seen better days but once I got to my room, everything was great, comfortable bed, hot water, quiet. It is also nice that there is a restaurant attached to the lobby. There was a decent breakfast in the morning.

Staff was excellent - polite, attentive and informative. Location is excellent for travelling via interstate highways or airport. The room was spacious and clean.

I had a concert at Rosemont Theater and chose this hotel after reading reviews. Best decision ever. They have a free shuttle to and from the airport. They will send you a text and if you reply 'shuttle' to the text, you'll get a link. Tell them where you are and where you want to go and you'll be shown where the driver is, how long he'll take to get to you, etc. We arrived to the hotel EXTREMELY early. But they let us check in for free. (We were at least 3 1/2 hours earlier than our check n time.) We settled in and then walked downstairs and asked for a shuttle to the concert. Free. They dropped us off at the door of the Rosemont Theater and told us to call them when we were ready to be picked up. We took a little longer to get out the next day but there were zero issues with leaving at 12:30. Lots of plugs and plugs for USB items. We like our rooms hot and the heater did not disappoint us! It is not the cleanest hotel. Soap and other items were somewhat sparse. But they totally made up for it via customer service and a desire to please. Also, they have a UNOs restaurant attached to the hotel on the first floor. You can dial an extension from your room to order. You pay the restaurant; it's not charged to your bill. The breakfast buffet was ok. Not the best I've ever had but it filled me up. Lots of room in the restaurant to eat and, as always, you can take the food to your room. Finally, the reviews mention a female driver. She had me cracking up on the way to the concert. Definitely a people person!

Spacious, clean rooms including separate lounge room. Friendly, helpful and accommodating staff. Shuttle service to and from airport, train station and fashion outlets. Fantastic restaurant and bar in lobby area. Gym on my floor. Free breakfast which was fantastic. Close to airport and train station for access downtown.

Service in the front receptionist Mr. Karan when we arrive was so helpful and kind , professional , Very helpful with directions& the men at night time was excellent as well. and professional. Love that the Room was Clean, & it has a microwave & mini fridge, very useful. Just that t room need carpet updates I guess. I enjoy Lemon water , coffee and té at the lobby was excellent , available at all times & the restaurant was great we try the dish pizza & was delicious. Breakfast love it Good options love that it was included in the price, The Shuttle service was excellent & included from airport to hotel & to places near like t mall & the train station at anytime, the person who work from 6am up was the best excellent service , professional kind & friendly. The experience in General was great , for the price & things included.